![]() ![]() For example, if your address is and on the Roblox account it is without the period, you will need to type it without the period. Make sure to add the valid email address.Select Forgot Password or Username? on the Roblox Login page.If you do not have an email address attached to your account, but you do have a phone number, you will need to click the Use phone number to Reset Password link below the Submit button to reset your password via phone number. For more information, refer to the Verify Your Email Address and Keep Your Account Safe articles. We strongly recommend adding an email address to your account.If you are resetting the password via a mobile device, you will be prompted to enter a phone number by default, but you can change to email if you prefer. See our Add 2-Step Verification to Your Account for information on how to enable it.If you can't remember your password, you will need to reset it and create a new one using the Password Reset feature. Make sure that you have enabled 2-Step Verification (2SV) as an added security measure to keep others out of your account. Note: For security reasons, the previous email address will receive an alert that a change has been made. For help on resetting the account password, check out the Forgot My Password article. You must know the account password to change the email address. Find that email in your inbox, and follow the instructions in the email.An email will be sent to the new address.Select the Update Email button (icon looks like a pencil and paper).Mobile Apps - find the three dots icon for More.Browser - find t he gear-icon located at the upper-right corner of the site.(If you can't log in, try these steps for recovering your password)
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